The Help Book – A Guide to Human Services is managed & maintained by Camrose and District Support Services. If you require changes to your agency information or wish to have your agency included in the Help Book Directory please click here to email us.
AB Brain Injury Network
Contact Amy Job (Service Coordinator) Phone 1-403-342-2266 firstname.lastname@example.org Hours Mon. - Fri.; 9:00 a.m. - 4:00 p.m. (closed 12-1) Description
Aims to support adults and their families experiencing the effects of acquired brain injury. Assists survivors, their families & caregivers to access supports & resources in the community. Serves Camrose & area.
Alberta Family Institute ualberta entrepeneurial financial literacyEducation & Literacy
AB Business Family Institute
Contact Matt Knight (Executive Director) Address 3-23 Business Building, University of Alberta Edmonton T6G 2R6 Phone 780-492-0234 email@example.com Website www.abfi.ca Hours Mon. - Fri., 8:30 a.m. - 4:00 p.m. Description
ABFI discovers, applies, and shares knowledge and resources for the benefit of Family Businesses across Alberta and beyond. We provide access to research, education, and high-quality outreach to strengthen Family Businesses, their advisors, employees, and stakeholders.
Mental Health Services
ACT-Now-Psychotherapy – Altin Cekaj
Contact Altin Cekaj, MACP (MACP., Registered Psychologist) Address 4825 - 51 St. Camrose AB T4V 1R9 Phone 780-281-0570 firstname.lastname@example.org Hours Saturdays and some evenings, call for availability. Fee As outlined by the Psychologists Association of Alberta fee schedule. Private extended insurance may assist with this fee. Sliding fee scale could be an option based on need. Description
Confidential psychotherapy for individuals couples and families, struggling with depression, anxiety, trauma, attachment, complicated bereavement, communication skills, work or family stress related, or any other struggles that impairs a person’s functioning and prevents the person from living a rich and meaningful life. Altin has received training in Acceptance and Commitment Therapy (ACT) and binds it with the humanistic approach for best outcomes. In person and online (zoom) therapy is available.
Information & Referral
Action for Healthy Communities
Contact Leah Stuparyk (Settlement Practitioner) Address 4821 - 51 St. Camrose T4V 1R9 Phone 780-226-6723 email@example.com Website https://action4healthycommunities.wordpress.com/ Action for Healthy Communities Facebook Page Action for Healthy Communities Instagram Page Hours By appointment (phone or email to book). Description
Action for Healthy Communities is a not-for-profit settlement organization. We are funded by Immigration, Refugees, and Citizenship Canada. Our job is to help newcomers to Canada (immigrants and refugees). If you came to Canada from another country, even if you came to Canada several years ago, we can help you. We work with children, teenagers, and adults. Our services are based on your needs and can include support with: school; jobs; learning English; applying for government programs; completing required paperwork; making connections and participating in the community; learning about Canadian systems; and accessing services that are available locally (in Camrose and area). Our programs are free and confidential (we can provide interpretation and translation, as needed).
Toll Free 1-866-332-2322 Description
The Addiction Helpline is a toll free confidential service which provides alcohol, tobacco, other drugs and problem gambling support, information and referral to services. Operates 24 hours a day, seven days a week. Available to all Albertans.
Toll Free 1-866-332-2322 Website www.albertahealthservices.ca Hours 24 Hours Description
Help for problems with gambling, alcohol, tobacco, and other drugs.
Adult Guardianship and Trusteeship
Contact Lorraine Hankins Phone 403-742-1155 Hours Tues./Thurs./Fri. - 8:30 a.m. - 4:30 p.m. (closed 12:00 - 1:00). Appts. can be scheduled outside of regular hours. Fee Fee for service. Description
Helps individuals & families examine substitute decision making options for vulnerable adults; including personal directives, supported decision making, co-decision making & guardianship. Assistance in completing Adult Guardianship & Trusteeship Act forms. Travels to Camrose.
AHS Continuing Care Website
Website www.albertahealthservices.ca Description
Continuing care includes home care, supportive living, long-term care, hospice and end of life care. AHS has programs and services to help Albertans of all ages lead active and fulfilling lives, close to home.
alcoholic support group, alcoholicAddictions
Address Camrose Phone 780-672-4786 Elaine or Karen at 780-673-9947 Hours Mon. 7:30 p.m. - 8:30 p.m. Community Camrose Description
Provides fellowship for relatives and friends of alcoholics and assists them in coping with the problems of living with an alcoholic. Call Elaine or Karen for meeting location.
Information & Referral
Alberta Government Rite Line
Toll Free 310-0000 Website https://www.alberta.ca/rcas-contact-centre.aspx Description
Dial 310-0000 followed by the 10 digit phone number of the Alberta government office you wish to reach or dial 310-0000 and wait for an operator for assistance
Home Care Alberta Health Services Camrose Home CareHealth Services
Alberta Health Services Camrose Home Care
Contact Central Intake Address 4615 - 56 St. Camrose T4V 4M5 Phone 1-855-371-4122 Fax 1-844-776-0430 Website www.albertahealthservices.ca Hours Monday - Friday 8:00 a.m. - 4:00 p.m.; Ambulatory clinic hours by appointment only Monday - Sunday 8:15 a.m. - 8:00 p.m. Description
A health service that supports Albertans of all ages (with a valid Alberta Health Care Card) in wellness and independence. The goal is to help individuals remain safe and independent in their own home or care setting for as long as possible. Telephone assessment are done to determine program eligibility. Services include: health promotion and teaching; treatments; end of life/palliative care; rehabilitation; personal care support; assistance to maintain social connections, and support for family or other caregivers.
speech therapy, dental, nutrition, public health AHS alberta health servicesHealth Services
Alberta Health Services Camrose Public Health
Address 5510 - 46 Ave. Camrose T4V 4P8 Phone 780-679-2980 Fax 780-679-2999 Website www.albertahealthservices.ca Hours Mon. - Fri., 8:30 a.m. - 4:30 p.m. Description
Public Health Nursing: Provides services to families, individuals, and communities to promote health and wellness and to prevent illness. The Perinatal Program offers information and resources to new parents including prenatal classes, home visits, screening and referrals, and breastfeeding support. Routine immunizations are provided by appointment in well child clinics, adult clinics, and travel health clinics. School Health programs include immunization for grade 6 & 9 students as well as catch up immunization for those in grade 1 – 9. The annual influenza campaign offers influenza immunization to all individuals over six months of age. Public Health is also involved in communicable disease surveillance, follow-up, and preventative management.
Oral Health: Provides free fluoride varnish for eligible pre-school children 12-35 months. In select schools, fluoride varnish is offered to children in Kindergarten, grades 1 & 2.
Early Intervention Program (EIP): Supports families of children (0 – 3 1/2 years) with developmental delays or disabilities using a home-based, family-centered approach. EIP staff connect families to community resources, provide information on child development, and develop a service plan unique to each family.
Sexual Health Consultant: Information/support, resources and presentations on sexual health to adults, youth, parents, professionals, community groups and schools. Issues addressed include: prevention, diagnosis and treatment of sexually transmitted infections; contraception (birth control); healthy and informed sexual health decision making and healthy relationships. Throughout the course of the pandemic, many of these outreach opportunities are offered virtually. The type of support (virtual or in-person) is in constant evaluation reflecting Alberta Health Guidance on prevention of COVID-19.
Environmental Public Health Program: As regulators, public health inspectors enforce the Public Health Act, Skin Cancer Prevention (Artificial Tanning) Act, Tobacco, Smoking and Vaping Reduction Act, and their regulations. Public Health inspectors routinely inspect public places including restaurants, swimming pools, rental houses, day cares, tattooing or body piercing shops and special events. Also provides health and safety training in the areas of food safety, swimming pool operation, and child-care facility operation. They are empowered to investigate public complaints about health and safety concerns in public facilities, and to investigate illness resulting from consumption of food or drinking water, or from exposure to environmental contaminants. EPH also supports Albertans in reducing the risk and spread of COVID-19 in Alberta, by working together with business operators, and Albertans, to ensure compliance with Chief Medical Officer of Health Orders and Guidelines. They use education, inspection, and enforcement with a focus on places and activities which present the greatest risk of COVID-19 transmission. EPH is mandated to respond to all public complaints and to follow up on outstanding violations.
Health Promotion: In supporting communities and schools in addressing health priorities, our team utilizes community development, co-design and innovation principles to deliver a combination of virtual and in-person supports including (but not limited to); review and explore community health data and information; tools, resources, and supports to create healthy schools and communities; consultations and facilitation to support redesign, long term planning, development of a comprehensive strategy to address wellness priorities, grant applications, etc.; guidance in health equity, collective impact and service realignment; best and promising practices in community action and health school environments; health resources and information (i.e., tobacco reduction, cannabis regulation, environmental public health, nutrition, injury prevention). Throughout the course of the pandemic, many of these outreach opportunities are offered virtually. They type of support (virtual or in-person) is in constant evaluation reflecting Alberta Health Guidance on prevention of COVID-19
Public Health Nutrition: Dietitians work with communities to support Central Albertans to eat healthy where they live, learn, work, play. Dietitians support improving healthy eating environments in your community, school, child care, recreation centre, or workplace. Dietitians deliver on-line nutrition workshops that are open to pregnant women and caregivers of young children. Visit AHS services website for more information.
physio therapy Alberta Health Services Children's Rehabilitation ServicesHealth Services
Alberta Health Services Children’s Rehabilitation Services & Coordinated Intake
Address 3rd. Floor, #300, 5015 - 50 Ave. Camrose T4V 3P7 Toll Free 1-866-937-7476 Fax 780-608-8648 Website www.albertahealthservices.ca Hours 8:00 a.m. - 4:15 p.m. Description
Children’s Rehabilitation Services offers Physiotherapy, Occupational Therapy, Speech-Language Pathology, and Audiology services for children under the age of 18. Screening, assessment, treatment and consultation with all disciplines are available. Referrals for services regarding developmental needs can be made by parents, physicians and/or other community professionals, or by accessing the Walk In Clinic, which is usually held the third Tuesday of every month (call 780-608-8611 for schedule).
alcohol, addictions Community Addiction, Addition Office, AADAC ahsAddictions
Alberta Health Services Community Addiction & Mental Health
Phone 780-679-1241 Website www.albertahealthservices.ca Hours Mon. - Fri., 8:00 a.m. - 4:30 p.m. Fee Services are provided free of charge. Description
Mental Health Services
Alberta Health Services Community Addiction & Mental Health
Contact Susan Jubien (Manager, Camrose Hub) Phone Main # 780-679-1241; Toll Free 1-866-322-2322 (Addiction & Smokers Helpline) Toll Free Mental Health Helpline 1-877-303-2642 Fax 780-679-1740 AMHAccessCentral@ahs.ca Website www.albertahealthservices.ca Hours Mon. - Fri. 8:00 a.m. - 4:30 p.m.; Closed for lunch 12:00 - 12:45; Drop-in Hours: 10:00 a.m. - 12:00 & 1:00 p.m. - 2:00 p.m. Fee Services are provided free of charge. Description
We offer community-based Addiction and Mental Health Services for people of all ages living within Central Alberta. We offer addictions counseling, adult, child and adolescent mental health assessment and treatment for those who experience emotional problems that have a substantial impact on their lives. We also have specialty services including assertive outreach and CTO services. We have drop-in, single session counseling every weekday. Services are confidential, voluntary and there is no fee. Addiction prevention and mental health promotion services are also offered out of our clinic. To access our services, please contact the Access Addiction and Mental Health line. Access Addiction and Mental Health (AAMH) is a non-urgent telephone screening service for Central Zone that that will support Albertans to access addiction and mental health resources.
For Non-Urgent Access to Local AHS Addiction and Mental Health Services Albertans can self-refer by calling the AAMH toll free telephone number
AAMH Central Zone Contact Information – AAMH Toll Free Telephone Number: 1-888-594-0211; AAMH Fax: 403-592-2801, AAMH Hours of Operation: Monday to Friday, 8:30 am – 4:30 pm.
For High Risk or Crisis Situations – Contact 911 or go to your nearest hospital emergency department
For 24/7 Mental Health Support 1-877-303-2642 (Toll Free) The Mental Health Helpline is a 24 hour, 7 day a week confidential service that provides support, information and referrals to Albertans experiencing mental health concerns.
For 24/7 Addiction Support – The Addiction Helpline is a 24 hour, 7 day a week confidential service that provides support, information and referrals to Albertans experiencing addiction concerns, including problem gambling.
Addiction Helpline 1-866-332-2322 (Toll free)
Rehab Alberta Health Services stroke physioHealth Services
Alberta Health Services Healthy Living Centre/Community Rehab
Address Suite #1203, Recreation Centre 4412 - 56 St. Camrose T4V 5K4 Phone 780-608-8683 Fax 780-608-8693 Website www.albertahealthservices.ca Hours 8:00 a.m. - 4:15 Mon. - Fri. Closed on stat holidays. Fee Depends on Service Description
The Healthy Living Centre is an innovative health service designed to be a central point for the community to access health information, programs and services in the areas of prevention and promotion, clinical rehabilitation and chronic illness. Focus is on facilitating client self management of their health, injury or illness. Services include occupational and physical therapy, respiratory, kinesiologist, dietician, nurse and wellness coaching.
learning information AB learning educationEducation & Literacy
Alberta Learning Information Service
Website www.alis.alberta.ca Description
An Internet gateway to information about adult learning in Alberta.
Ombudsman governmentInformation & Referral
Contact Alberta Ombudsman Address Suite 700, 9925 - 109 St. NW Edmonton T5K 2J8 Phone 780-427-2756 Toll Free 1-888-455-2756 Fax 780-427-2759 firstname.lastname@example.org Website www.ombudsman.ab.ca Hours Mon. - Fri., 8:15 a.m. - 12:00 noon & 1:00 p.m.- 4:00 p.m. Description
The fundamental purpose of the Ombudsman is to investigate complaints from citizens. Whether it is a disagreement stemming from an important decision or a delay in service, the Ombudsman’s office listens to the issue and works toward a fair outcome. Albertans may contact the Ombudsman with complaints of unfair treatment by provincial government authorities, municipalities, the Patient Concerns Resolution Process of Alberta Health Services, health professions and other designated professional organizations. The Ombudsman’s office ensures fair treatment through independent investigations, recommendations and education for all Albertans. The Ombudsman: is impartial and independent from the government, is respected, influential and effective, promotes standards of administrative fairness, is approachable and responsive, provides services free of charge, does not advocate for the complainant or the authority but recommends solutions that are fair for both sides. Complaints can be submitted at www.ombudsman.ab.ca through a confidential online complaint form or by email, fax or mail
Employment Services/ Financial Assistance
Address 3rd Floor Gemini Centre 3010, 6708 - 48 Ave. Camrose T4V 4S3 Phone 780-608-2525; After Hours Emergency 1-866-644-5135 Toll Free 1-877-644-9992 Fax AB Supports: 780-672-0861 AISH 780-608-4078 email@example.com Website https://www.alberta.ca/alberta-supports.aspx Hours Mon-Fri, 8:15 a.m. - noon and 1:00 p.m. - 4:00 p.m. Description
Alberta Supports can help you access more than 30 programs and 120 services for seniors, people with disabilities, job seekers, parents and families, homelessness, financial assistance, abuse, and family violence prevention. Programs include:
• Income Support
• Employment Services
• Child Support Services
• Assured Income for the Severely Handicapped (AISH)
Information & Referral
Alberta Supports Contact Centre
Toll Free 1-877-644-9992 Website www.albertasupports.ca Description
Visit Alberta Supports, a website designed to share information on social based assistance programs and services.
Smokers Helpline Quit smoking e-cigarettes addiction addictionsAddictions
Contact Ceasation Counsellor Phone Toll Free 1-866-710-7848 Website www.albertaquits.ca Hours Mon. - Sun., 8:00 a.m. - 8:00 p.m. Description
AlbertaQuits Services include a helpline, online service, text service and group counselling services designed to support all Albertans who have a desire to quit smoking. AlbertaQuits is operated by Alberta Health Services.
Toll Free 1-866-710-QUIT (7848) Website www.albertaquits.ca Hours 8:00 a.m. - 8:00 p.m. (Mon. - Sunday) Description
Tobacco cessation counsellors can help you make a plan to quit, manage cravings, and stay on track.
Contact Tricia Address Camrose Phone 780-781-0607 Community Camrose Description
A fellowship of non-practicing alcoholics whose primary purpose is to achieve and maintain sobriety. Meetings held at the Church of God Lighthouse (5509 – 48 Ave.) on Sundays & Wednesdays at 8:00 p.m. and on Sundays at 10:00 a.m.; and at the Rose City Baptist Church (entrance on the east side parking lot – 6406 – 44 B. Ave.) on Mondays at 8:00 p.m.
Alzheimer Society Care Partner Support Group
Contact Alzheimer Society - Red Deer & Central AB Office (Client Service, Team Manager (South)) Address Rosehaven Care Centre, 4612-53 St. Camrose Phone 403-342-0448 Ext 702 / 403-342-0448 (Shelby) Toll Free 1-866-950-5465 Fax 403-986-3693 firstname.lastname@example.org Website https://alzheimer.ca/ab/en Hours Camrose Support Group is 3rd. Tuesday of every month, 12:30 - 2:00 p.m. at Rosehaven Care Centre Fee No cost. Description
Care Partner Support Group is for family members of a person living with Alzheimer’s disease or a related dementia. It is a safe and supportive environment for those who want to meet others, to share experiences, to learn new information, to receive peer support and to help each other cope more effectively.
Association of Communities Against Abuse
Contact Stephanie Hadley (Executive Director) Address #203, 5015 - 50th Ave. Camrose AB Phone 403-742-3558 Toll Free 1-866-807-3558 Fax 403-742-3558 email@example.com Website www.acaahelps.ca Association of Communities Against Abuse Facebook Page Association of Communities Against Abuse Instagram Page Hours Mon. - Fri., 9:00 a.m. - 4:30 p.m. Fee No charge Description
A) long term, specialized individual therapy/counselling services and family support for survivors of sexual trauma/abuse.
B) education programs for students (Pre-K to grade 12), educators and parents on topics of health in relationships, body ownership, consent and support networks.
C) training and presentations for professionals, front line staff, and community members to create awareness, recognize, respond to and reduce sexual and other forms of abuse/violence.
D) specialized crisis and community support for individuals and their loved ones, who have been impacted by sexual violence. This may include emotional support, unbiased information, referrals, accompaniment, transportation, assistance with paperwork, advocacy and system navigation (criminal justice, education, health, etc.).
Main Office Stettler: P.O. Box 2132, 4804 – 50 St., Stettler AB TOC 2L0