Help Book

The Help Book – A Guide to Human Services is managed & maintained by Camrose and District Support Services. If you require changes to your agency information or wish to have your agency included in the Help Book Directory please click here to email us.


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  • Disabilities

    AB Brain Injury Network

    Contact Karen Jenkins (Service Coordinator)
    Phone 1-403-342-2266
    Email kjenkins@reddeer.cmha.ab.ca
    Hours Mon. - Fri.; 9:00 a.m. - 4:00 p.m. (closed 12-1)
    Description

    Aims to support adults and their families experiencing the effects of acquired brain injury.  Assists survivors, their families & caregivers to access supports & resources in the community.  Serves Camrose & area.

  • Education & Literacy

    AB Business Family Institute

    Contact Shauna Feth (Executive Director)
    Address HUB Mall 9007 (location) 3-23 Business Building, U of A Edmonton T6G 2R6
    Phone 780-492-0234 or 780-608-5301
    Email abfi@ualberta.ca
    Website www.uab.ca/abfi
    Hours Mon. - Fri., 8:30 a.m. - 4:00 p.m.
    Description

    Offers research-based programs for business families all over Alberta. Specific offerings include succession planning, retirement planning, family leadership, Family Enterprise Advisor Program (FEA Designation,) Financial Literacy programs for teens, multimedia, on-line, electronic newsletter and resource library.

  • Health Services

    AB Health Services: Children’s Rehabilitation Services & Coordinated Intake

    Contact Kristina Bolze (Administrative Assistant)
    Address 3rd. Floor, #300, 5015 - 50 Ave. Camrose T4V 3P7
    Phone 780-608-8613
    Toll Free 1-866-937-7476
    Fax 780-608-8648
    Email kristina.bolze@albertahealthservices.ca
    Website www.albertahealthservices.ca
    Hours 8:00 a.m. - 4:15 p.m.
    Description

    Children’s Rehabilitation Services offers Physiotherapy, Occupational Therapy, Speech-Language Pathology, and Audiology services for children under the age of 18. Screening, assessment, treatment and consultation with all disciplines are available. Referrals for services regarding developmental needs can be made by parents, physicians and/or other community professionals, or by accessing the Walk In Clinic, which is usually held the third Tuesday of every month (call 780-608-8611 for schedule).

  • Information & Referral

    Action for Healthy Communities

    Address #205, 4825 - 51 St. Camrose AB T4V 1R9
    Email camrose@a4hc.ca
    Website www.a4hc.ca
    Description

    Works collaboratively with individuals and local groups towards overall capacity building and creating welcoming and inclusive communities.  We offer support for newcomers in Camrose and surrounding areas (including settlement information and orientation; community navigation and referrals; newcomer youth empowerment and community engagement; school-based supports for newcomer students and parents; access to the Canadian job market; individual success planning; community development and capacity building; and interpretation and translation).

  • Helplines

    Addiction Services Helpline

    Toll Free 1-866-332-2322
    Website www.albertahealthservices.ca
    Hours 24 Hours
    Description

    Help for problems with gambling, alcohol, tobacco, and other drugs.

  • Addictions

    Addictions Helpline (AB Health Services)

    Toll Free 1-866-332-2322
    Description

    The Addiction Helpline is a toll free confidential service which provides alcohol, tobacco, other drugs and problem gambling support, information and referral to services. Operates 24 hours a day, seven days a week.  Available to all Albertans.

  • Disabilities

    Adult Guardianship and Trusteeship

    Contact Lorraine Hankins
    Phone 403-742-1155
    Hours Tues./Thurs./Fri. - 8:30 a.m. - 4:30 p.m. (closed 12:00 - 1:00). Appts. can be scheduled outside of regular hours.
    Fee Fee for service. Sliding fee Scale
    Description

    Helps individuals & families examine substitute decision making options for vulnerable adults; including personal directives, supported decision making, co-decision making & guardianship. Assistance in completing Adult Guardianship & Trusteeship Act forms.  Travels to Camrose.  Sliding fee scale.

  • Health Services

    AHS Continuing Care Website

    Website www.albertahealthservices.ca
    Description

    Continuing care includes home care, supportive living, long-term care, hospice and end of life care. AHS has programs and services to help Albertans of all ages lead active and fulfilling lives, close to home.

  • Addictions

    Al-Anon

    Address Camrose
    Phone 780-672-4786 Elaine or Karen at 780-673-9947
    Hours Mon. 7:30 p.m. - 8:30 p.m.
    Community Camrose
    Description

    Provides fellowship for relatives and friends of alcoholics and assists them in coping with the problems of living with an alcoholic. Call Elaine or Karen for meeting location.

  • Information & Referral

    Alberta Government Rite Line

    Toll Free 310-0000
    Website https://www.alberta.ca/rcas-contact-centre.aspx
    Description

    Dial 310-0000 followed by the 10 digit phone number of the Alberta government office you wish to reach or dial 310-0000 and wait for an operator for assistance

  • Health Services

    Alberta Health Services Camrose Home Care

    Contact Central Intake
    Address 4615 - 56 St. Camrose T4V 4M5
    Phone 1-855-371-4122
    Fax 1-844-776-0430
    Website www.albertahealthservices.ca
    Hours Monday - Friday 8:15 a.m. - 8:00 p.m.; Sat./Sun. 8:15 a.m. - 8:00 p.m. Ambulatory clinic visits by appointment only. Messages can be left 24 hours a day.
    Description

    A health service that supports Albertans of all ages (with a valid Alberta Health Care Card) in wellness and independence. The goal is to help individuals remain safe and independent in their own home or care setting for as long as possible. Telephone assessment done to determine program eligibility. Services include: health promotion and teaching; treatments; care at end of life; rehabilitation; personal care support; assistance to maintain social connections, and support for family or other caregivers.

  • Health Services

    Alberta Health Services Camrose Public Health

    Address 5510 - 46 Ave. Camrose T4V 4P8
    Phone 780-679-2980
    Fax 780-679-2999
    Website www.albertahealthservices.ca
    Hours Mon. - Fri., 8:30 a.m. - 4:30 p.m.
    Description

    Public Health Nursing: Provides services to families, individuals, and communities to promote health and wellness and to prevent illness. The Perinatal Program offers information and resources to new parents including prenatal classes, home visits, screening and referrals, and breastfeeding support. Routine immunizations are provided by appointment in well child clinics, adult clinics, and travel health clinics. School Health programs include immunization for grade 6 & 9 students as well as catch up immunization for those in grade 1 – 9. The annual influenza campaign offers influenza immunization to all individuals over six months of age. Public Health is also involved in communicable disease surveillance, follow-up, and preventative management.
    Oral Health: Provides free fluoride varnish for at-risk pre-school children 12-35 months.  In select schools, fluoride varnish is offered to children in Kindergarten, grades 1 & 2 and dental sealants are offered to grade 1 & 2 students.
    Early Intervention Program (EIP): Supports families of children (0 – 3 1/2 years) with developmental delays or disabilities using a home-based, family-centered approach.  EIP staff connect families to community resources, provide information on child development, and develop a service plan unique to each family.
    Sexual Health Consultant: Information/support, resources and presentations on sexual health to adults, youth, parents, professionals, community groups and schools. Issues addressed include: prevention, diagnosis and treatment of sexually transmitted infections; contraception (birth control); healthy and informed sexual health decision making and healthy relationships.
    Environmental Public Health Program: As regulators, public health inspectors enforce the Public Health Act, and Skin Cancer Prevention (Artificial Tanning) Act and their regulations. Public Health inspectors routinely inspect public places including restaurants, swimming pools, rental houses, day cares, tattooing or body piercing shops. Also provides health and safety training in the areas of food safety, swimming pool operation, and child-care facility operation. They are empowered to investigate public complaints about health and safety concerns in public facilities, and to investigate illness resulting from consumption of food or drinking water, or from exposure to environmental contaminants. EPH also supports Albertans in reducing the risk and spread of COVID-19 in Alberta, by working together with business operators, and Albertans, to ensure compliance with public health guidelines.  The focus of inspection efforts is largely on business and activities which present greatest risk of potential transmission, if COVID-19 guidelines are not strictly followed.  For example, food service establishments/bars, personal services, fitness facilities and events. EPH is mandated to respond to all public complaints and to follow up on outstanding violations.
    Health Promotion: In supporting communities and schools in addressing health priorities, our team utilizes community development, co-design and innovation principles to deliver a combination of virtual and in-person supports including (but not limited to); review and explore community health data and information; tools, resources, and supports to create healthy schools and communities; consultations and facilitation to support redesign, long term planning, development of a comprehensive strategy to address wellness priorities, grant applications, etc.; guidance in health equity, collective impact and service realignment; best and promising practices in community action and health school environments; health resources and information (i.e., tobacco reduction, cannabis regulation, environmental public health, nutrition, injury prevention).
    Public Health Nutrition: Dietitians work with communities to enable Albertans to eat healthy where they live, learn, work, play.  Dietitians support improving healthy eating environments in your community, school, child care, recreation centre, or workplace. Dietitians deliver workshops that are open to parents and care providers of young children.  Visit AHS services website for more information.

  • Addictions

    Alberta Health Services Community Addiction & Mental Health

    Phone 780-679-1241
    Website www.albertahealthservices.ca
    Hours Mon. - Fri., 8:00 a.m. - 4:30 p.m.
    Fee Services are provided free of charge.
    Description

    Addiction Services.

  • Health Services

    Alberta Health Services Community Addiction & Mental Health

    Contact Susan Jubien (Manager, Camrose Hub)
    Phone Main # 780-679-1241; Toll Free 1-866-322-2322 (Addiction & Smokers Helpline)
    Toll Free Mental Health Helpline 1-877-303-2642
    Fax Addiction & Mental Health (Adult) 780-679-5088; Addiction & Mental Health (Children/Adolescent/Seniors) 780-679-1740
    Website www.albertahealthservices.ca
    Hours Mon. - Fri. 8:00 a.m. - 4:30 p.m.
    Fee Services are provided free of charge.
    Description

    Mental Health & Addiction professionals provide voluntary community based counselling/treatment (including psychiatric consultation as required), information & referral to all ages who present with a clearly definable mental illness &/or alcohol, drug, tobacco or gambling problems.  Additional programs include:
    Mental Health & Addiction Prevention & Promotion works to increase awareness & understanding & reduce stigma.  Programs consist of Suicide Prevention, Mental Health First Aid & Tough Enough to Talk About.
    Prevention and Promotion services are also provided through presentation to schools, agencies & community groups as well as through the office resource library & other resource materials within the addiction/mental health service stream.

  • Health Services

    Alberta Health Services Healthy Living Centre/Community Rehab

    Address Suite #1203, Recreation Centre 4412 - 56 St. Camrose T4V 5K4
    Phone 780-608-8683
    Fax 780-608-8693
    Website www.albertahealthservices.ca
    Hours 8:00 a.m. - 4:15 Mon. - Fri. Closed on stat holidays.
    Fee Depends on Service
    Description

    The Healthy Living Centre is an innovative health service designed to be a central point for the community to access health information, programs and services in the areas of prevention and promotion, clinical rehabilitation and chronic illness.  Focus is on facilitating client self management of their health, injury or illness. Services include occupational and physical therapy, speech pathology, respiratory, kinesiologist, dietician and a registered nurse.

  • Helplines

    Alberta Health Services Togetherall

    Description

    Togetherall is a clinically moderated, online peer-to-peer mental health community that empowers individuals to anonymously seek and provide support 24/7.  Togetherall is free to all Albertans aged 16+, register using your Alberta postal code.  Visit togetherall.com to connect to this free service.

  • Education & Literacy

    Alberta Learning Information Service

    Website www.alis.alberta.ca
    Description

    An Internet gateway to information about adult learning in Alberta.

  • Information & Referral

    Alberta Ombudsman

    Address Suite 700, 9925 - 109 St. NW Edmonton T5K 2J8
    Phone 780-427-2756
    Toll Free 1-888-455-2756
    Fax 780-427-2759
    Email info@ombudsman.ab.ca
    Website www.ombudsman.ab.ca
    Hours Mon. - Fri., 8:15 a.m. - 12:00 noon & 1:00 p.m.- 4:00 p.m.
    Description

    Authorized by the Ombudsman Act to investigate complaints about the administrative fairness of: AB Government departments, agencies, boards, commissions, municipal government, designated professional organizations; and the Patient Concerns Resolution Process of AB Health Services.  The Ombudsman is independent from government, impartial, approachable, responsive, free of charge. (Not an advocacy service.)

  • Employment Services/ Financial Assistance

    Alberta Supports

    Address 3rd Floor Gemini Centre 3010, 6708 - 48 Ave. Camrose T4V 4S3
    Phone 780-608-2525; After Hours Emergency 1-866-644-5135
    Toll Free 1-877-644-9992
    Fax AB Works: 780-608-4075 AISH 780-608-4078
    Website www.employment.alberta.ca
    Hours Mon-Fri, 8:15 a.m. - noon and 1:00 p.m. - 4:00 p.m.
    Description

    Alberta Supports is a portal to access numerous Government of Alberta programs that are not physically located in this community – including but not limited to Child Care Subsidy, Office of the Public Guardian and Trustee, Alberta Adult Heath Benefits, Alberta Child Health Benefits, and Alberta Seniors programs.
    Specifically at the Camrose site, besides Alberta Supports, we have Alberta Works, AISH (Assured Income for Severely Handicapped) and Disability Services.
    Alberta Works provides employment services (including career consultation, job postings and job search supports) and Income Support benefits.
    AISH is a financial benefits program for people with a severe and permanent disability.
    Disability Services includes programs and other supports for Albertans with disabilities.

  • Information & Referral

    Alberta Supports Contact Centre

    Toll Free 1-877-644-9992
    Website www.albertasupports.ca
    Description

    Visit Alberta Supports, a website designed to share information on social based assistance programs and services.

  • Helplines

    AlbertaQuits Helpline

    Toll Free 1-866-710-QUIT (7848)
    Website www.albertaquits.ca
    Hours 8:00 a.m. - 8:00 p.m. (Mon. - Sunday)
    Description

    Tobacco cessation counsellors can help you make a plan to quit, manage cravings, and stay on track.

  • Addictions

    AlbertaQuits Helpline (Smokers)

    Contact Ceasation Counsellor
    Phone Toll Free 1-866-710-7848
    Website www.albertaquits.ca
    Description

    AlbertaQuits Services include a helpline, online service, text service and group counselling services designed to support all Albertans who have a desire to quit smoking.  AlbertaQuits is operated by Alberta Health Services.

  • Addictions

    Alcoholics Anonymous

    Contact Wilf
    Address Camrose
    Phone 780-672-5849 or 780-608-9416 (cell)
    Community Camrose
    Description

    A fellowship of non-practicing alcoholics whose primary purpose is to achieve and maintain sobriety. Meetings held at the Lighthouse (5509 – 48 Ave.) on Sundays & Wednesdays at 8:00 p.m. and on Sundays at 10:00 a.m.; and at the Chuck MacLean Arts Centre (4809 – 52 St.) on Mondays at 8:00 p.m.

  • Support Groups

    Alzheimer Society Care Partner Support Group

    Contact Alzheimer Society - Red Deer & Central AB Office
    Address Rosehaven Care Centre, 4612-53 St. Camrose
    Phone 403-342-0448 Ext 702
    Fax 403-986-3693
    Hours Regularly scheduled meeting 3rd. Thurs. of each month from 1:30 p.m. - 3:00 p.m.
    Fee No cost.
    Description

    Care Partner Support Group is for family members of a person living with Alzheimer’s disease or a related dementia. It is a safe and supportive environment for those who want to meet others, to share experiences, to learn new information, to receive peer support and to help each other cope more effectively.

  • Abuse

    Association of Communities Against Abuse

    Contact Stephanie Handley (Executive Director)
    Address P.O. Box 2132 5005 - 47 St. (Central Office) Stettler T0C 2L0
    Phone 403-742-3558
    Toll Free 1-866-807-3558
    Fax 403-742-3287
    Email info@acaahelps.ca
    Website www.acaahelps.ca
    Facebook Association of Communities Against Abuse Facebook Page
    Hours Mon. - Fri., 9:00 a.m. - 4:30 p.m.
    Fee No charge
    Community Camrose
    Description

    Services include:
    A) long term, specialized individual therapy/counselling services and family support for survivors of sexual trauma/abuse.
    B) education programs for students (Pre-K to grade 12), educators and parents on topics of healthy relationships, abuse reduction, personal safety, online safety and device use.
    C) training and presentations for professionals, front line staff, and community members to create awareness, recognize, respond to and reduce sexual and other forms of abuse/violence.
    D) specialized crisis and community support for individuals and their loved ones, who have been impacted by sexual violence. This may include emotional support, unbiased information, referrals, accompaniment, transportation, assistance with paperwork, advocacy and system navigation (criminal justice, education, health, etc.).

    Camrose Office Location:  #203, 5015 – 50th Ave., Camrose AB