Helplines

Help for problems with gambling, alcohol, tobacco, and other drugs.

Alberta's One Line for Sexual Violence is a toll-free talk, text, and chat service that provides emotional support, information, and referral to anyone who has experienced or been impacted by sexual violence. One Line can provide support in the moment while also connecting Albertans to the nearest sexual assault centre for access to specialized services for individuals, families and communities across the province. Support is available seven days a week, with access to interpretation services in over 200 languages.

Tobacco cessation counsellors can help you make a plan to quit, manage cravings, and stay on track.

Advice or support on bullying. 24/hour/day. Online Bullying Helpline Chat from 8:00 a.m. - 8:00 p.m., 7 day/week available on website.

Operates a 22 bed emergency shelter offering a safe and trauma-informed space for women and children escaping domestic violence, in a crisis situation or who may be homeless. Beyond basic needs (food, clothing, shelter), services include supportive listening, advocacy, referrals to community agencies, life skills groups; danger assessments and safety planning. The Shelter has an on-site school, grades 1 - 12, and a licensed on-site daycare program. The Outreach Program offers support for women leaving Shelter to living in the community, including HOPE Group, educational programs and cooking classes. Women and families within Camrose and surrounding rural communities can also access Outreach services without having to stay in-Shelter. Supportive listening and education for children and youth who have experienced or witnessed family violence are also available. We are dedicated to supporting individuals of all ethnicities, sexual orientation, and gender identities. admin@camrosewomenshelter.org

The Canadian Human Trafficking Hotline is a confidential, multilingual service, operating 24/7 to connect victims and survivors with social services, law enforcement, and emergency services, as well as receive tips from the public. The hotline uses a victim-centered approach when connecting human trafficking victims and survivors with local emergency, transition, and/or long-term supports and services across the country, as well as connecting callers to law enforcement where appropriate.

A 24 hour CRISIS line providing immediate support. Call if you or someone you know is in crisis, contemplating suicide, feeling overwhelmed or experiencing abuse. For online crisis chat visit edmonton.cmha.ca.

Caregivers Alberta strives to empower caregivers and promote their well-being by providing resources, mental health support, and education for Albertans caring for family members or friends. No one chooses to be a caregiver, yet one million Albertans are currently living the caregiving journey without hesitation. At Caregivers Alberta, our role is to champion unpaid, family caregivers so that they can fulfill their roles in a healthy, sustainable way. We do this through advocacy and community-based partnerships across the province.

Call if you think a child is being abused or neglected by a parent or guardian. Visit Child Abuse Hotline.

Call if you (or someone you know) are going through family violence or abuse if you have questions or want to find out about programs, resources and services. Online chat available from 8:00 a.m. - 8:00 p.m. on website.

Health Link Alberta is a 24 hour a day, 7 day a week nurse telephone advice and health information service. Highly skilled Registered Nurses will provide you with advice and information about health symptoms and concerns that you or a member of your family may be experiencing. Health Link can also help you find appropriate services and health information. All call are confidential and free.

Financial help for Albertans who don't have resources to meet their basic needs (e.g., food, clothing, shelter).

Telephone information line for residential school survivors.

The Hope for Wellness Helpline is available to all Indigenous people across Canada. Experienced and culturally competent counsellors are reachable by telephone and online chat 24 hours a day, 7 days a week. Both telephone and online chat services are available in English and French. Telephone support is also available upon request in: Cree; Ojibway (Anishinaabemowin) an Inuktitut. Supports in Cree, Ojibway, and Inuktitut are not available 24/7, so you may need to call in to find out the next time that a language-speaker will be available.

Free, anonymous, confidential telephone and web counselling for youth in Canada. Live chat available on website or text 686868. Visit Kids Help Phone for online support.

Provides toll-free, 24/7 telephone service, which offers help for mental health concerns for Albertans. Provides confidential, anonymous service, crisis intervention, information about mental health programs and services, referrals to other agencies if needed. Visit the website and click on Help in Tough Times for resources.

Crisis, support and information.

If you are thinking about suicide, or you're worried about someone else, we want to help. Call or text 9-8-8 toll free, any time - lines are open 24/7/365. A safe space to talk, 24 hours a day, every day of the year.

Dedicated to providing hope and support services to individuals and families in need utilizing a comprehensive approach that encompasses a range of programs aimed at fostering holistic well-being. Program services feature an integrated hub that offers outreach services, provisions for food and clothing, skills development, employment support, a Tenant Education program, access to medical and mental health services, SMART Recovery, Restorative Justice Program, Community Helpers Program, and assistance with systems navigation. While our emergency shelter and transitional housing are temporarily closed, The Open Doors continues to provide essential services. In addition to these programs, counseling services are made accessible to individuals and families facing emotional, relational, or other challenges. Therapists serve those who lack the financial means to access private counseling services. Priority is given to youth and families in need.