Information & Referral

Action for Healthy Communities is a not-for-profit settlement organization. We are funded by Immigration, Refugees, and Citizenship Canada. Our job is to help newcomers to Canada (immigrants and refugees). If you came to Canada from another country, even if you came to Canada several years ago, we can help you. We work with children, teenagers, and adults. Our services are based on your needs and can include support with: school; jobs; learning English; applying for government programs; completing required paperwork; making connections and participating in the community; learning about Canadian systems; and accessing services that are available locally (in Camrose and area). Our programs are free and confidential (we can provide interpretation and translation, as needed).

Dial 310-0000 followed by the 10 digit phone number of the Alberta government office you wish to reach or dial 310-0000 and wait for an operator for assistance

The fundamental purpose of the Ombudsman is to investigate complaints from citizens. Whether it is a disagreement stemming from an important decision or a delay in service, the Ombudsman's office listens to the issue and works toward a fair outcome. Albertans may contact the Ombudsman with complaints of unfair treatment by provincial government authorities, municipalities, the Patient Concerns Resolution Process of Alberta Health Services, health professions and other designated professional organizations. The Ombudsman's office ensures fair treatment through independent investigations, recommendations and education for all Albertans. The Ombudsman: is impartial and independent from the government, is respected, influential and effective, promotes standards of administrative fairness, is approachable and responsive, provides services free of charge, does not advocate for the complainant or the authority but recommends solutions that are fair for both sides. Complaints can be submitted at www.ombudsman.ab.ca through a confidential online complaint form or by email, fax or mail.

Visit Alberta Supports, a website designed to share information on social based assistance programs and services.

Provides community support to strengthen families and community. Prevention is the focus and programs depend on volunteerism. Services are available to all residents of the Town of Bashaw and Division One of Camrose County. BDSS is partially funded by FCSS. We offer: Generations Daycare, Bashaw Preschool, Benevolent Fund, Life Line referrals, Santa's Anonymous, Meals on Wheels, Tools for School, Home Support, Walk In Support to residents. Email: frontdesk.bdss@gmail.com

Promoting a proud and prosperous business community. Provides year-round tourist information services. Camrose souvenirs available.

Camrose and District Family and Community Support Services (Camrose & District FCSS)is a funding partnership between the Government of Alberta, City of Camrose, Camrose County, and the Villages of Bawlf, Bittern Lake, Edberg, Hay Lakes, Rosalind. FCSS funding must be used for programs and services that are preventative and do one or more of the following: 1) help people develop independence, strengthen coping skills and become more resistant to crisis 2) build awareness of social needs 3) support people in developing skills to have healthy relationships with others 4) help individuals and communities assume responsibility for decisions and actions that affect them 5) provide supports that help people participate in the community. In 2023 Camrose & District FCSS provided partial funding to: BGC Camrose, Camrose & District Home Support, Camrose & District Men's Shed, Camrose & District Pre-School, Camrose County Summer in the Park, Camrose Family Resource Centre, Changing Ways (Family Violence Action Society), Habitat for Humanity Literacy Training Project, OSCAR Out-of-School Child Care, Service Options for Seniors (SOS).

Community Initiatives: Tools for School, Take a Coat/Leave a Coat, SportQuip, Camrose County Cookie Decorating Kits, Rural Mental Health Project, Community Pantry, Community Volunteer Income Tax Program, AHS Government Issue ID Program.

Community Social Supports Coordinator - No cost supportive information and referral is available if you need someone to talk to, one-on- one, who will direct you to appropriate services and help to navigate services. The Community Social Supports Coordinator is the primary point of contact to meet and support anyone who needs to access support services. The Community Social Supports Coordinator will support individuals with understanding of resources available and connecting clients with the appropriate support agency or organization.

Interagency for Community Service Organizations Monthly Newsletters, special notifications and meeting minutes for information sharing. Interagency Email: interagency@camrosefcss.ca

‍Camrose Helps - is a group of community agencies with a vision for the residents of the City and County of Camrose. We want everyone to thrive in a safe and supportive community and make our community a place where all can live well. Camrose Helps is using a collective impact framework to collaborate across sectors to address social needs in our community. The priority needs identified are food insecurity, housing insecurity, mental health, transportation, and financial.

The Camrose Refugee Centre was established to encourage and facilitate the sponsorship and support of refugees and newcomers to Canada as they become members of the Camrose Community.

The Office of the Public Guardian provides decision-making mechanisms for individuals who are unable to make personal, non-financial decisions for themselves. The OPG does this through the Personal Directives Act, the Adult Guardianship and Trusteeship Act and the Mental Health Act. The OPG also administers the Personal Directives Registry and the Adult Guardianship and Trusteeship Registry.